Transit

Transit

transit@martincountyncgov.com

Phone:
252-789-4390
Fax:
252-789-4394

Physical Address:
314 Ray Street
Williamston, NC  27892

Mailing Address:
PO Box 668
Williamston, NC 27892

Office Hours:
8 AM - 5 PM
Monday - Friday

upcoming events

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Our Mission:
“Working together to provide safe, reliable, and efficient transportation
for the residents of Martin County to improve their quality of life.” 

SUMMARY OF SERVICES

Martin County Transit (MCT) is a public transportation system that operates as a branch of the Martin County government, with funding assistance from the state and the federal government. The system operates a fleet of vehicles, including specially modified vans and LTV vehicles to accommodate the elderly, mentally or physically challenged. 
  • All Martin County residents are eligible to ride within the designated areas of North Carolina.
  • Martin County Transit is a demand response public transportation provider that provides a “curb to curb” service that starts and finishes with the curb where the rider is picked up from or discharged to.
  • MCT provides General Public Transportation to all citizens of Martin County. 
  • Citizens can ask about agencies in the community that pays for transportation. (A list of agencies is below.) 
  • MCT also provides Medicaid Transportation, which is at no cost to a person who has full Medicaid coverage and is preapproved by the Martin County DSS for this service/trip. Medicaid Transportation pays only for the trips to Medicaid covered treatment or services. Call the Martin County Department of Social Services at 252-789-4460 about Medicaid Transportation eligibility.

Martin County Transit currently provides services for the following agencies:
  • Martin County Department of Social Services
  • Martin County Aging and Adult Services Department
  • Martin-Tyrrell-Washington Regional Health Department
  • SSI (Supplemental Security Income)
  • Physicians East – Center for Infectious Disease
  • Marion Shepherd Cancer Center
  • Leo Jenkins Cancer Center
  • General public 

Transit services are provided Monday – Friday 4:00 am to 5:00 pm (Saturday service is  only provided for dialysis patients)

Contact Martin County Transit
  • To schedule transportation, call Martin County Transit at 252-789-4390 8:00 AM – 5:00 PM Monday-Friday TDD/TTY Number: 1-800-735-2962
  • Call in at least 3 days in advance for all scheduled trips. Seating is arranged on a first-come, first-served seat availability basis. A 3-day notice is also required for Medicaid Transportation funded trips.
  • To cancel transportation, call Martin County Transit at 252-789-4390. Speak to the office staff or leave the message on the machine. (Please do not text.) You must notify Martin County Transit 24 hours before your scheduled pick-up time to avoid being billed as a “no show.” Please keep in mind that repeat cancellations made at your pick up point are considered “no shows,” and they will result in future services being denied.  You will be billed for all “no show” events.  The “no show” bill(s) must be paid in full for you to ride MCT again. 
Persons wishing to submit an ADA complaint or other types of complaints may do so by contacting the System Safety Officer at Martin County Transit at 252-789-4390
Inclement Weather
Martin County Transit will use good judgment to limit or cancel scheduled trips when hazardous conditions or severe weather occur. MCT observes the local school board policy for closing due to weather conditions.

Additional Information
For additional information about routes, schedules, and services, or to schedule a trip, call (252)789-4390.  Hearing impaired, deaf, and speech impaired persons who need transportation services may contact Martin County Transit by calling 1-800-735-2962 TDD/TTY

TAB meetings:
The Martin County Transportation Advisory Board meets quarterly at the MCT building located at 314 Ray Street, Williamston, N.C.  These meetings are on the fourth Wednesday of February, May, August, and the second Wednesday in November (due to Holiday). The meetings are at 12 noon and last about an hour. Martin County Transit welcomes feedback. Please contact Frank Halsey Jr. at 252-789-4444, by email at frank.halsey@martincountyncgov.com, or by writing PO Box 668 with questions or comments.

The N.C. Department of Transportation is developing the Public Transportation Statewide Strategic Plan to improve bus, rail, and paratransit services across the state by better matching transit services to the needs of North Carolinians. Stakeholders and the public are invited to provide input at community workshops across the state as part of the North Carolina Public Transportation Statewide Strategic Plan. The workshops are free and open to the public. No registration is necessary to attend. Community workshop dates, times, and locations are available on the project website -NCDOT Statewide Strategic Plan PLEASE NOTE: This link navigates third party website, not controlled or maintained by Martin County Government. Martin County Government is not responsible for the content provided on this page.

Additional information about transportation services can be found at the NC Department of Transportation, Public Transportation Division: Here

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